Turn your menu into a live ordering app.
Ordered turns your menu into a live ordering app so guests order and pay from their seat. Your team stops chasing tickets and card machines — and because every bill is settled upfront, dine & dash simply isn't possible.
Paid before the starters left the pass.
Add your menu
Upload a photo of your paper, chalkboard, or PDF menu in seconds.
Ordered builds your app
We instantly convert it into a live, categorised ordering menu — prices, descriptions, allergens included.
Connect your printers
Ordered auto-discovers your kitchen, bar or counter printers and links them in one tap.
Start earning
Guests scan the QR code, order food and drink from your menu and pay upfront from their table. You pour, plate or pull the shot. Simple.
Guests scan, browse and pay from their table
Keep the dining room atmosphere intact
Straight to the kitchen, bar or counter the moment payment clears
Built for the independents.
The most affordable order-and-pay system in the UK, built exclusively for dine-in venues — restaurants, cafés and coffee shops. Simple, honest pricing with no long-term contract.
- Walk-offs, eliminatedEvery order is paid upfront before it reaches the kitchen, bar or counter. No skipped bills, no chasing tables to the door, no shortfalls at cash-up.
- Less time on the floor, more time hostingYour team stops walking orders to the till and card machines table to table. One server can comfortably look after twice the covers.
- Menu live in minutesUpload your menu and our AI builds it for you — categories, prices, allergens and all. No typing required.
- Bigger average spendGuests browse longer and reorder drinks without flagging anyone down. Most venues see a 12–18% lift in spend per head.
- HMRC-ready VAT reportsNet, VAT due and gross totals for any date range, with your VAT number printed on every receipt. Export the CSV straight to your accountant.
- Per-item sales trackerDrill into any item — a 4oz pour, the Sunday roast, a matcha latte — across today, last 7 days, last 30 days, month to date or a custom range.
- Dispute-proof PDF receiptsEvery paid order generates a PDF with card brand, last 4 digits, auth code and Stripe charge ID. Download and defend any chargeback in minutes.
- Full audit trailWho marked it served, who refunded, who voided — timestamped against every order. Nothing happens off the record.
- Real-time salesWatch covers, takings and refunds land the moment they happen. No end-of-day surprises.
- Staff accounts with rolesInvite managers and staff with scoped access. Owners keep full control; the team gets what they need.
- No hardware, no lock-inWorks on any Wi-Fi printer or screen. Guests use their own phones — no tablets, no app downloads, no engineer visits. Cancel any time.
Every penny accounted for.
Real-time sales, HMRC-ready VAT, per-item tracking and a full audit trail behind every order — built into your owner dashboard.
Real-time sales
Watch covers, takings and refunds land the moment they happen. No end-of-day surprises.
Dispute-proof receipts
Every paid order generates a PDF receipt with card brand, last 4, auth code and Stripe charge ID — download and send to defend any chargeback.
Full audit trail
Who marked it served, who refunded, who voided — timestamped against every order. Nothing happens off the record.
VAT breakdown
Net, VAT due and gross totals for any date range, with your VAT number printed on every receipt. Export the CSV straight to your accountant.
Item sales tracker
Drill into any item — say a 4oz pour or the Sunday roast — across today, last 7 days, last 30 days, month to date or a custom range.
Date-range reports
Z-report any day, week or month. CSV export covers summary, VAT, items sold and per-station revenue in one click.
Start small, scale simply.
Two straightforward options. Same features. Pick the payment setup that fits how you want to run your business.
Connect your own Stripe or Square account. Payments go straight to your bank. You handle refunds and tax.
We run payments for you (Stripe or Square) and send you settled funds. Zero payment admin — just sign up and earn.
From QR scan to paid in 90 seconds.
No installs, no hardware, no engineer. Most venues are taking orders the same afternoon they sign up.
Add your menu
Take a photo of your physical menu. Our AI digitises it — categories, descriptions, prices, allergens — ready for you to review.
Print your table QRs
Unique codes for every table. Print them yourself or order custom stickers. No tablets, no extra till.
Guests order and pay
Guests browse and pay on their own phone — no app download, no account needed. Payment lands straight in your bank.
Straight to the kitchen, bar or counter
Orders print to your kitchen, bar or counter printer, or appear on screen, the moment payment is confirmed, grouped by table and course.
The things you're probably about to ask.
Does this work for a coffee shop with no table service?+
Yes. Guests scan the QR on the table, order their flat white and pastry, and pay upfront — the ticket prints at the counter and the barista calls the order when it's ready. No queue at the till, no card machine passed back and forth.
We're a café doing brunch — can guests add a second round of coffees without flagging staff?+
Yes. The QR stays live on the table for the whole sit-down, so a second latte, an extra side or a top-up pastry is two taps away. Each round prints as its own ticket at the counter, timestamped and grouped by table.
We're a full-service restaurant — will this slow the kitchen or confuse the pass?+
No. Orders print grouped by table and course (starters, mains, sides, desserts), exactly as a server would call them. Drinks route to the bar printer, food to the kitchen. The pass sees one clean ticket per course, not a stream of individual items.
What if a guest doesn't have a phone, or it's dead?+
Staff can take the order on any device — your phone, a kitchen iPad, the till — using the same web app. Nothing to install. Cash is still fine: just mark the order as paid in cash from the back office, or have the guest pay at the counter.
Do we still take cash and card at the counter?+
Yes. Cash, card at the counter or bar, account tabs — all still work. Ordered handles the at-table digital flow; how you take other payments is entirely up to you.
Can we split items between the kitchen, bar and coffee station?+
Yes. Each menu category routes to whichever printer (or screen) you choose. Food goes to the kitchen, cocktails to the bar, espresso drinks to the coffee station — all from a single guest order, fired the moment payment clears.
Can we run table service AND counter pickup from the same system?+
Yes. Tables get a QR for at-seat ordering; the counter takes walk-ups on a staff iPad or phone using the same web app. Both flows land in the same back office, same reports, same end-of-day cash-up.
What about allergens, dietary tags and modifiers (oat milk, decaf, extra shot)?+
Every item carries the 14 statutory UK allergens plus vegan, vegetarian and gluten-free tags. Modifier groups (milk choice, syrup, shot count, sides, cooking temperature) are built in — guests pick, the ticket prints the exact spec.
How do tips and service charge work?+
Optional tip prompt at checkout with preset percentages you control (5/10/15% or off entirely). Tips land in your Stripe or Square payout, broken out on every Z-report so you can distribute via your tronc however you already do it.
Who owns the customer data?+
You do. Guest details from your storefront sit in your back office, exportable any time. We're a processor, not a marketer — we don't share or sell data, and we don't email your guests behind your back.
What happens during a payment dispute?+
Every order generates a PDF receipt with card brand, last 4 digits, authorisation code, and processor reference (Stripe or Square). That's the package banks ask for in chargebacks. Most disputes are resolved on the first reply.
Do we need new hardware?+
No. If you have a Wi-Fi printer (Epson TM-m30 / Star mC-Print) at the kitchen, bar or counter we'll push tickets to it. Otherwise tickets appear on any screen — phone, tablet, KDS. Tables just need a printed QR sticker.
How long does setup take?+
Most venues are live within an afternoon: photograph the menu (AI digitises items, prices and allergens), connect Stripe or Square, print QR codes for each table. We don't lock you in — cancel any time from your billing portal.
What does Ordered actually cost?+
Self-Service is £5.99/month plus 0.89% per order. Platform is £9.99/month plus 1.25% per order and we handle payouts for you. Your processor's card fees (Stripe or Square) are separate.
Is it GDPR-compliant?+
Yes. Data sits in EU-region infrastructure, guests can ask you to anonymise their record with one click, and we keep only what HMRC requires (transaction totals for 6 years). See our privacy policy for details.
Up and running by dinner service.
Upload your menu, print your table QRs, and start taking paid-upfront orders today. Cancel anytime.